Rogers internet usage not updating

23-Jul-2016 18:46

Internet usage limits — and overage charges for those who exceed them — are a feature of most internet and wireless packages in Canada, leading to confusion and potentially expensive bills for consumers, says a new report from Open Media.

The Vancouver-based group, which advocates on behalf of an open internet, compared home internet and wireless data plans across Canada as part of a campaign calling for a ban on data caps.

This is the perfect app if you don't want to see up to the minute data usage... IF I manage to navigate to the section that shows my account information/ data usage (which crashes about 95% of the time), it shows out of date information. Original Review: 14th update in a row since app has been broken (going on 1.5 years)....

It shows that I have data remaining when, in fact, I have already gone over half a gig! Again app is still broken and login issue still not fixed. Login screen accepts login, goes to "bouncing bars" like it is loading your account info and then after a few seconds throws you back to the login again. I don't know why I keep expecting these updates to fix anything.

It found widespread inequality among offerings across the country.

Open Media says Manitoba, Saskatchewan and Quebec have "distinct offerings" due to a fourth regional competitor — MTS, Sask Tel and Vidéotron respectively. "Canadian wireline internet plans are confusing," Open Media said in a news release.

In 2011, the CRTC ruled that by the end of 2015 all Canadians should have access to broadband speeds of at least 5 megabits per second (Mbps) for downloads and 1 Mbps for uploads.

Today, rural providers such as Bell do advertise download and upload speeds of 5 Mbps and 1 Mbps.

The My Rogers app is an easy, secure way to manage your account while on-the-go!

• Monitor your wireless and internet usage• View your bill and make payments • Top up data • Review account details for everyone on your Share Everything™ or Family plan Now, you can manage your family’s data worry-free, for each line on your Share Everything™ plan.

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